Ross Stores Interview Questions
Updated May 24, 2023
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Interviews at Ross Stores
Interviews for Top Jobs at Ross Stores
- Sales Associate (319)
- Retail Sales Associate (233)
- Retail Associate (107)
- Cashier (85)
- Sales Associate/Cashier (68)
- Assistant Buyer (65)
- Store Manager (47)
- Assistant Store Manager (38)
- Area Supervisor (33)
- Stock Associate (28)
- Store Protection Specialist (27)
- Intern (24)
- Location Planning Analyst (24)
- Store Associate (22)
- Associate (20)
- Front End Supervisor (18)
- Stocker (17)
- Loss Prevention (17)
- Customer Service Associate (14)
- Assistant Manager (12)
- Seasonal Sales Associate (12)
- Buying (10)
- District Manager (10)
- Assistant Buyer I (8)
- Stockroom Associate (8)
- Customer Service (8)
- SPS (7)
- Analyst (7)
- Front End Cashier (7)
- Overnight Stocker (7)

Anonymous Employee in Riverside, CA
I interviewed at Ross Stores (Riverside, CA)
Interview was quick and easy. Covered bases of general math, 10-Key, and Word. Turned in my application, scheduled an interview, did a physical and began work. I've been here for several years.
- What type of work experience do you have?

Anonymous Employee in Leesburg, VA
I interviewed at Ross Stores (Leesburg, VA)
Good, the interviewer was very kind and I got the job. They asked about my own experience and what I could bring to the company. It was not a long interview.
- What can you bring to the company?

Anonymous Employee in Flagstaff, AZ
I interviewed at Ross Stores (Flagstaff, AZ)
The interview took place in the local Ross store. It was relatively informal, and was conducted by a manager. The interview was not too long, nor difficult. Overall, it was a good experience.
- Q: I was asked about my availability.

Anonymous Employee in Sacramento, CA
I interviewed at Ross Stores (Sacramento, CA)
The process was overall very easy and short that consisted of a few questions. After that I got the job on the spot from the manager who was the one interviewing me.
- What are 3 things describe yourself?

Anonymous Interview Candidate in Long Beach, CA
I applied online. I interviewed at Ross Stores (Long Beach, CA) in May 2023
Applied to multiple locations in my area. They respond about a month later with a phone call. I was away from my phone and unavailable at the precise moment of the call. The person left no voicemail and never called back... Who does that? Do I really only deserved one chance? Is your hiring process and policies really that unforgiving? I guess I was just supposed to wait by the phone for an entire month. Good job showing respect and the benefit of the doubt to the job applicant.
- You just missed my call and I left you no way to contact me at your earliest convenience. What do you do?

Anonymous Interview Candidate
I interviewed at Ross Stores
I enjoyed the interview process it was quick, easy, and nice. good questions,and I feel they took the time to get to know me by personality a bit. heard back a few days later
- what is your 5 year plan

Anonymous Employee in Tampa, FL
I applied online. I interviewed at Ross Stores (Tampa, FL)
In order to schedule an interview, I had to call the store and ask about the status of my application. They told me then that we could schedule an interview a few days later. The manager was very sweet but also direct. She asked me a few questions on my favorite shows or what I did in my free time. Then she asked about my availability and when I was free to start.
- What show are you watching?

Anonymous Interview Candidate
I interviewed at Ross Stores
One interview in person. Very nice and easy to apply for. They made me feel comfortable and at ease. I had one short interview and then a follow up call.
- Experience, money how to make commissions

Anonymous Employee
I interviewed at Ross Stores
one interview and then I was asked to come back and we just talked about my availability and such which is when they offered me the position. Overall it was fairly easy.
- a few questions were asked but i can only remember "tell me about yourself"

Anonymous Employee
I applied in-person. I interviewed at Ross Stores
Easy process if you’ve been promoted from within and if you have a good relationship with DM and your Store Manager. The questions are pretty straightforward like most retail/customer service based positions. Dress to impress, be confident, it makes a difference.
- “Tell me about a time you showed exceptional customer service” “tell me about a time you disagreed with a coworker and how did you handle it?” “How would you deal with a difficult customer” “What are your strengths” (They love knowing that you are flexible, reliable, dependable, and can easily multitask)
Ross Stores Interviews FAQs
Glassdoor users rated their interview experience at Ross Stores as 65.4% positive with a difficulty rating score of 2.07 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Associate Analyst and Senior Manager rated their interviews as the hardest, whereas interviews for Clerical and Associate Buyer roles were rated as the easiest.
The hiring process at Ross Stores takes an average of 17.76 days when considering 1,735 user submitted interviews across all job titles. Candidates applying for Planning Intern had the quickest hiring process (on average 1 day), whereas Learning and Development Manager roles had the slowest hiring process (on average 240 days).
Common stages of the interview process at Ross Stores according to 1,735 Glassdoor interviews include:
One on One Interview: 30.04%
Background Check: 16.61%
Phone Interview: 10.93%
Drug Test: 10.67%
Skills Test: 7.79%
Presentation: 6.75%
Personality Test: 5.94%
Group Panel Interview: 5.58%
IQ Intelligence Test: 4.47%
Other: 1.22%
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