Role - Customer Support Analyst SPS Commerce Employee Review

5.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Office culture is one of the best around.

Cons

Onboarding could be streamlined, However, EDI is niche so comes with further training

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

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