SPS Commerce Reviews | Glassdoor

SPS Commerce Reviews

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Found 242 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
86%
Approve of CEO
SPS Commerce CEO Archie Black
Archie Black
151 Ratings
Pros
  • "Work life balance is strong - no weekends, no need to even bring home a laptop or open email at night(in 19 reviews)

  • "Quickly growing company allows for ample room to grow(in 20 reviews)

Cons
  • "Long hours just because it's the end of the month or end of the quarter(in 8 reviews)

  • "Middle management showed no creativity or imagination(in 6 reviews)

More Pros and Cons
  1. "Great Company, Great Culture, Great Leadership"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SPS Commerce full-time for more than 9 years

    Pros

    SPS has an amazing culture. Leadership is incredibly aligned and and accessible. Company has been growing and profitable since going public 8 years ago- fun to be part of a winner. They hire really good people and know how to have fun (lots of company sponsored events/outings)

    Cons

    It is a fairly Minneapolis centric org, so might be tough if you are located in a non-Minneapolis office.

    Advice to Management

    Keep doing what your doing: executing, prioritizing employees and hiring excellent leaders. You have a winning formula.

  2. "Great place to start a career"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SPS Commerce full-time for more than 6 years

    Pros

    Good work environment, lots of awesome people. Working downtown has its perks. They give you the ability to learn and grow in your role.

    Cons

    low pay and low impact as an employee

  3. Helpful (2)

    "SPS Commerce is a Millineal's dream...Not so much for this Gen X'r"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Analyst in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SPS Commerce full-time for more than a year

    Pros

    Great flexibility with time off. Very understanding of emergencies. No reprecussions for being late or not being at your desk during scheduled hours. Benefits are better than average.

    Cons

    Middle management plays favorites. Don't be the person that's the odd man out. Very few employees in the dept I worked in with any tenure. Very clicky culture. Communication stinks! Too much tolerance for laziness. Too much information to remember all at one time when beginning. Job is very technical in nature but not advertised as such. If you are the odd man out, middle management will micro manage until they have...

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    Advice to Management

    Allow for some mistakes and don't make your employees relive them over and over. Forgive and then forget! If you ever get tenured employees, allow for a full month of partnering while there are calls coming in the most. This way mistakes can be avoided and relationships built.

  4. "Fun Challenging Fast Pace Culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SPS Commerce full-time for more than 6 years

    Pros

    -Growth Opportunities, Employee-focused, Career Development focus -Fun company culture -Good benefits (Stock Share plan, 401k 3% match, 15 days PTO starting -Reasonable and flexible work schedule depending on role -Great people, trustworthy and down to earth executives, good top-down communication

    Cons

    -Growing pains -Salaries are below industry standards -Complex internal Systems....but has improved VASTLY in last several years

    Advice to Management

    Be willing to fight for the salary of your direct reports - I have witnessed many people leave SPS with the primary motivation of higher pay elsewhere despite all other positive aspects of working at SPS.

  5. "Great company growth"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Workforce Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SPS Commerce full-time for more than 6 years

    Pros

    - Co-workers are amazing - Most managers support and help you set professional goals

    Cons

    - Management isn't engaged directly with their team - A lot of "wants" from management but no collaboration or direction on how to obtain goals other than "do it"

  6. "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SPS Commerce full-time for more than 2 years

    Pros

    Flexible hours, on-site gym, good benefits, great company culture, lots of happy hours and celebrating success

    Cons

    lots of change in comp plans every year; expect your quota to increase and your PCR to decrease

  7. "Pretty Solid!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SPS Commerce full-time for more than a year

    Pros

    Great work-life balance. Relaxed work atmosphere. Lots of team outings and perks. Benefits are solid. All the La Croix you can drink.

    Cons

    Some teams don't work well with others. Some departments are understaffed. All the La Croix you can drink.

  8. Helpful (6)

    "Awesome opportunity depending on your management staff"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SPS Commerce full-time for more than 2 years

    Pros

    The company culture is very supportive as a whole. My interactions with teams, individuals, directors, and executives company-wide were very positive. You can always find someone who wants to help you grow and succeed, and SPS has a knack for hiring some very high performing talent. There are plenty of names I wish I could leave in this review (but I won’t, Glassdoor terms of service team...) because they truly made me...

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    Cons

    While the company as a whole is supportive of employees, there can be cliques of people who do not embody SPS’ values. This becomes problematic when those people are in management positions. Tip to any current or prospective employees: be friendly with your managers, even if you don’t agree with their decisions and treatment of you and/or others. If they don’t like you, you’ll have a bleak time at SPS. I had my fair share...

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    Advice to Management

    Trust that your employees might have a better grasp of day to day business within the product they were hired to specialize in than you might. Avoid openly playing favorites. Show others the same respect you would ask they show you. I hope my former managers take to heart that they have their own opportunities and challenges to face when working along side—and not ruling over—the teams they have been made responsible...

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  9. "Frontend at SPS"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SPS Commerce full-time for more than 2 years

    Pros

    Interesting projects; Possibility to contribute with new/different techs; Nice colleagues and atmosphere; Company events and culture;

    Cons

    Frontend is slow in advancing with new techs and approaches; Internal projects and apps have minor priority, some can be frozen or abandoned; Career opportunities are difficult.

  10. "Software Engineer"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at SPS Commerce full-time

      Pros

      great environment and culture. fast paced, great opportunities to grow. one to use new technologies

      Cons

      unorganized, need to revamp new employee boarding for specific role

    Found 242 reviews