Hypocrites. All spiritual values out the window for the almighty dollar. And that isn't a hidden secret-it is demanded. - Customer Service Specialist SSM Health Employee Review

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with as a team. Supportive, flexible and enjoyed working together. This included management-until they were fired/ forced to retire when SSM bought us out. Our company had been respected, patient centered and valued before SSM.

Cons

Fear is how this Christian corporation runs their staff. Everyone is replaceable. The concern for patients is also no longer a priority. Meetings were had demanding that more revenue be made. Patients were doubled up on the schedule. Not a request-a requirement of SSM. Do it or we will find someone to replace you. Important health programs we had offered to our patients were dropped because the monetary value wasn't there, or because the services given were un-billable.

Explore other reviews about SSM Health

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment Good pay inexpensive benefits (single person)

Cons

Stress of the patient population Lack of resources

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family-like relationship with coworkers, clinic work is better than hospital

Cons

Management is disconnected from front line staff, and it seems like they are more concerned about money and numbers than patient safety and nurse safety

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