Not Family Oriented - if you care about your kids, go somewhere else - Registered Medical Assistant SSM Health Employee Review

2.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Physicians are down to earth (mostly) Get to form great bonds with your patients Generous PTO Benefits are decent if you qualify for the medical contribution discount

Cons

They don't care if you have children They will terminate you on the day you return from almost losing your child to a tragedy 2 days prior, but not after you work your full shift. 5 years of service to the company means NOTHING Don't even think about filing for Family Medical Leave Act, that's a death wish, might as well kiss your job goodbye If it's inconvenient for them, they don't care how well you do your job, how competent you are in your position and how hard you work to carry your weight & then some! Bullying was overlooked by management for MONTHS only to be confronted by HR with victim and said bully in a group meeting threatening punishment to both. Toxic work environment that management plays into If you speak up, you become the new target. When you keep to yourself, you aren't a "team player" They will fabricate false allegations to fire you when the actual reason they want you gone is protected by Family Medical Leave Act, without giving you any notice to defend yourself

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SSM Health Response
1y
Thank you for taking the time to leave feedback about your experience at SSM Health. Please know that we do not tolerate the behavior you described. Bullying has no place at SSM Health, and we will be investigating this situation. We would like to hear more about this experience, so please reach out to recruiting@ssmhealth.com. Thank you!

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5.0
May 18, 2026
Recommend
CEO approval
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Pros

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Cons

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1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I shared my office with were nice.

Cons

If I could give this place negative stars, I would. I suggest ANYONE looking at SSM for a job, to run the other way. This has to be my absolute worst company I have EVER worked for. It is ok for people to completely ignore all emails and voice mails - all levels. So if your job relies on someone else to get info from, good luck. And, you'll have ZERO support. Business managers face no consequence's, so they don't even bother to do their job (answer emails, annual reviews, sharing information regarding your department or the hospital, addressing issues causing conflict within your work environment, people come and go as they please, do nothing but stand around and talk, then leave. You take on tasks because if not, it won't get done and there are still a few people that actually take pride in working. Doctors have zero regard for the staff that keep them in compliance. The lie to staff, applicants, allow their children to come in and run wild, destroying others property, and even going to the procedure rooms!!! NOTHING HAPPENES. My "manager" didn't bother to term me, and so when my benefits were supposed to end, they didn't and while I had NO ACCESS to my benefits (and I didn't want it, the benefits are the worst), they took my money and two months later I am STILL dealing with BS excuses from HR. It should NOT take 2 months to refund money you stole from me, because my manager didn't complete his job. Now, lets talk about those "benefits" they say are so great. It's Medica. It's run by SSM and they cover just about nothing, and the only doctors that take the crappy insurance, is SSM doctors. So, then you go to them, they bill you multiple different times for the same thing (that's a whole other fraud issue on the patient side), you're supposed to get an employee discount, no one gives it to you unless you repeatedly request it and wait weeks for billing to respond. SLU employees create divides, and give attitudes while contributing nothing to the office. It's just a terrible, terrible work environment and it won't get any better until they start actually enforcing the code of conduct, ethics and really care about the employees, because now, they could care less. You can't even contact anyone in HR directly, you have to "put in a ticket". Orientation is all online and it's all just so blah from the start. Their pay scale is well below average and their turnover shows it. And now, they are forcing employees to take PTO when THEY say, not when the employee wants to (doesn't matter if you're saving PTO for a vacation in a few months), so what's that say about the longevity of the company? They say they are not for profit, but it's ALL about the profit there, so even that's a joke.

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