There was good and bad... - Senior Accountant SSM Health Employee Review

3.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote work all week. - Finance managemet was less than competent, so a lot of things could've been swept under the rug without them noticing it, just were not smart enough to ask the right questions and dig into details. That was true accross the whole system. - Flexible. I could start my workday later or earlier and leave to a doctor's appointment no problem. - Always supportive and understanding of familly emergencies and things of that nature.

Cons

- Way too many Directors and Sr. Directors. No other company has so many. Extremely "top heavy". Why have Directors of FP&A and Directors of Accounting responsible for the same entities, why not have one Director responsible for both Accounting and FP&A? It is beyond absurd. - Because there are so many various Directors, instead of advocating for their rank and file employees, making sure they grow within the company, they try to take credit for the work of their accountants and analysts to justify their existense. I literally were in the meetings with 5 or 6 people having the word "director" in their title discussing basic accounting things they could not understand due to their incompetence or complete disengagement from day to day work. - The majority of the directors in accounting/finance were hired from the outside and didn't grow within the company. As a result they know very little about the day to day work, spend 2 or 3 years withh SSM and move on to their next job claiming various achievements on their resumes. So many in the upper managemet are not vested in the success of the company to the fullest extent. Those who stayed with the company for a while, got sick of the constant changes and got disengaged, too. It is a vicious circle. - Constant change of processes. Changes for the sake of changes, not for efficiency, not because it's best practices, just to stir things up and then make full circle in a couple of years and go back to how we were doing things before. Every upgrade to varous computer systems is a downgrade. - No middle management, zero promotions for the rank and file. - It is hard to understand who is responsible for what, responsibilities overlap sometimes. - Compensation is below market. Salary increases don't keep up with inflation. Also, salary increases are not merit based. You work your tail off and get the same increase as somebody who is checked out all the time. - No bonuses, profit sharing, promotions or any incentive to be engaged and productive. - Reflections before meetings... that is a bit too much. It feels coercive sometimes. Various people have various beliefs, that should be taken into account, but SSM loves one size fits all approach. - Need to take PTO for federal holidays. That was beyond absurd, too.

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SSM Health Response
1y
Thank you for sharing your honest opinion with us. We appreciate the thorough review and will be sure and pass along your comments to the appropriate department. Thank you again for taking the time to review SSM Health.

Explore other reviews about SSM Health

5.0
May 18, 2026
Recommend
CEO approval
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Pros

Great company to work with

Cons

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1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I shared my office with were nice.

Cons

If I could give this place negative stars, I would. I suggest ANYONE looking at SSM for a job, to run the other way. This has to be my absolute worst company I have EVER worked for. It is ok for people to completely ignore all emails and voice mails - all levels. So if your job relies on someone else to get info from, good luck. And, you'll have ZERO support. Business managers face no consequence's, so they don't even bother to do their job (answer emails, annual reviews, sharing information regarding your department or the hospital, addressing issues causing conflict within your work environment, people come and go as they please, do nothing but stand around and talk, then leave. You take on tasks because if not, it won't get done and there are still a few people that actually take pride in working. Doctors have zero regard for the staff that keep them in compliance. The lie to staff, applicants, allow their children to come in and run wild, destroying others property, and even going to the procedure rooms!!! NOTHING HAPPENES. My "manager" didn't bother to term me, and so when my benefits were supposed to end, they didn't and while I had NO ACCESS to my benefits (and I didn't want it, the benefits are the worst), they took my money and two months later I am STILL dealing with BS excuses from HR. It should NOT take 2 months to refund money you stole from me, because my manager didn't complete his job. Now, lets talk about those "benefits" they say are so great. It's Medica. It's run by SSM and they cover just about nothing, and the only doctors that take the crappy insurance, is SSM doctors. So, then you go to them, they bill you multiple different times for the same thing (that's a whole other fraud issue on the patient side), you're supposed to get an employee discount, no one gives it to you unless you repeatedly request it and wait weeks for billing to respond. SLU employees create divides, and give attitudes while contributing nothing to the office. It's just a terrible, terrible work environment and it won't get any better until they start actually enforcing the code of conduct, ethics and really care about the employees, because now, they could care less. You can't even contact anyone in HR directly, you have to "put in a ticket". Orientation is all online and it's all just so blah from the start. Their pay scale is well below average and their turnover shows it. And now, they are forcing employees to take PTO when THEY say, not when the employee wants to (doesn't matter if you're saving PTO for a vacation in a few months), so what's that say about the longevity of the company? They say they are not for profit, but it's ALL about the profit there, so even that's a joke.

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