Software as a disservice - Anonymous employee Sage Employee Review

Never in my life have I worked for such an unprofessional company. I have been in situations innumerable times that made me question my morales and the integrity of this company. The entire "sales floor" is little more than a bunch of over paid bill collectors. They use fear and intimidation instead of service and value to renew customers. Oftentimes they also prey on customers ignorance to move people from over priced perpetual software onto over priced subscriptions that offer no value or improvements in the solution. Commission structures are subject to change at a moments notice and can be retroactively applied to recoup money sales reps rightfully earned. Quotas are made unobtainable for the aforementioned "bill collectors" resulting in "alternative" methods of revenue generation. Often of an unscrupulous nature. The channel program is a joke. The partners are treated like garbage. The channel managers are little more than glorified lead distributors who all seem to be on highly paid vacation. The attempted blend of indirect and direct sales is a complete disaster resulting in animosity on both sides of the business. VPs, directors and managers all concern themselves more with interpersonal relationships and favoritism than actual leadership. Everyone of them is cracking a whip instead leading the charge. It's spiraling out of control and the writing is clearly on the wall.