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      Sage

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      Sage reviews

      Lawrenceville office - Anonymous employee Sage Employee Review

      2.0
      Jun 10, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few of the people who work at Sage are qualified and want to do a good job and provide good customer service.

      Cons

      Top management is constantly changing focus and direction- no clear vision. They have laid off a lot of people recently who had a wealth of experience. Because of those exits, Sage now has a huge gap in productivity and direction.

      avatar
      Sage Response
      9y
      Thank you for your feedback and taking the time to write a review. We agree with you that our people are fantastic and are committed to doing a great job - from creating innovative new products for our customers, to marketing and selling them and offering superb customer service. Our vision is laid out by our CEO, Stephen Kelly and through his VSGM (vision, strategy, goals and metrics), all of us set our own goals to ensure we are all aligned. Having said that, change is constant and we are continuing to make changes to ensure we better serve our customers. Your insight is invaluable and will help us to continue to strive to do better. Thanks again.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      10h
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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