Support Analyst - Level II Support Analyst Sage Employee Review

3.0
Mar 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Effecctive thorough training and online courses to build on career goals. Good tickeet capture integrated with knowledgebase. Good team and team leaders.

Cons

Micro management and strong adherance to numbers regardless of time with company. Rarely hire contracted workers. Some have been on contract for years without benefits before they are hired.

Explore other reviews about Sage

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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