Pros
Competitive salary compared to most companies worldwide. In several countries, the benefits package is solid, and all necessary IT equipment is provided. The offices are exceptionally well designed and consistent across all locations, standing desks, large 16:9 screens, plants, healthy and diverse food and snack options, and an overall comfortable environment. If you enjoy working from the office, it’s definitely a pleasant place to be. From a payroll perspective: Although Salesforce positions itself as an AI-driven company, there has been little to no investment in payroll technology, most work is still done manually in Excel. The use of a global payroll vendor is a positive point, as it avoids dealing with dozens of local providers. What Salesforce represented 4–5 years ago, a company that truly cared about people and innovation, unfortunately no longer exists. I was once proud to work there, but that feeling has faded.
Cons
The company has changed significantly over the past four years. It used to have a strong people-centric culture with supportive management and genuine attention to employee wellbeing. Unfortunately, this focus has shifted toward numbers, rigid processes, and top-down control. There are no clear job descriptions or defined objectives, which gives managers full discretion to adjust goals throughout the year. This lack of transparency often affects annual performance ratings and consequently the bonus payout. Objectives are subjective and can be changed at any time, making it nearly impossible to “meet expectations” unless the manager decides so. Promotions are no longer based on merit or performance, but rather on personal alignment with management (nationality/origins also). Independent thinking or constructive suggestions are not encouraged, and there is little room left for creativity or process improvement. Flexibility has also decreased, there is now a strong insistence on office presence. Processes are often prioritized over the quality or accuracy of work, which can be particularly frustrating in payroll operations, where identifying and correcting errors should be valued. Many talented colleagues stay mainly for the salary rather than for engagement or satisfaction. Team spirit has diminished, and career progression has become especially difficult for employees located outside of Dublin. Overall, Salesforce has lost much of the human-focused culture that once made it a great place to work.
