Companies may be winning titles for “World’s Best Place to Work”, But - Project Coordinator Salesforce Employee Review

2.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The Salesforce name in it self is a big Pro. We being the most innovative company and how we care for the customers is very alluring. Heard great things about the culture before I joined. Our values and 1-1-1 philanthropy model gives a sense of what is priority for the firm - People. Great work-life balance if you are in the right teams. But not when you are 12.5 hrs ahead and working under managers from India. Also, open V2mom(Year goals) at the entire org level gives purpose for your career development plans.

Cons

There has been no attention paid to the mid level management that was hired. Especially in the IT Project team. People leave managers, not companies. I feel I work under a manager who is straight out of the Dilbert comic strip. Numerous attempts have been made to fix my working relationship with this manager, with no results. I strongly believe that there is severe incompetence for the role and position that this manager was hired for. Gaslighting, micromanagement, plagiarising ideas, absolute disregard for an employee’s personal time. Add to this the constant reminder of the said person’s insecurities being thrown around in the garb of constantly mentioning their decade-odd years of work experience. These are just some, among the many, problematic aspects that have caused demotivation. However. I would also like to clarify that the person in question is not bad or immoral. They only happen to be a bad fit in a managerial position. This company might be ranked as the best place to work at, but from an employee’s point of view, our life revolves around the people we work with/under, daily. It is unfortunate that it has as not fared well for me. It is quite drudgeoning to constantly hear the phrases “what!!!!!”, “that is not how it works” or “i don’t understand” up until today.

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Salesforce Response
7y
Thank you for taking the time to leave your review. We're sorry to see you're no longer with the business. You've listed some great points in your pros section and our 1-1-1 model is certainly something we should be proud of. I'd like to address what you've written in your cons section as it's certainly not what we want to see here at Salesforce. Although you've left, we'd appreciate it if you could provide further details for us to look into the matter. We ask that you please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us to address the matter directly.

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Pros

wonderful people and sales training

Cons

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4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
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Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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