Great company full of opportunities and challenges to become a better leader. - Assistant Manager Sam's Club Employee Review

5.0
Apr 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong core values based on respect for the individual, service the member/customer, and striving for excellence. Bountiful opportunities for advancement as well as move around to experience different parts of the country and even world. Truly promotes through personal performance.

Cons

As in all retail arenas, there are going to be challenges to balance work and life, but with the bad/hard time there are great times that make you feel accomplished and make it all worth while.

Explore other reviews about Sam's Club

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

positive work environment and stay busy

Cons

have to be in person and PTO can get dicey

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Sam's Club Response
1mo
We appreciate you and the feedback you have shared in this review. Thank you.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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