Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated May 28, 2017
3,263 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Sam's Club President & CEO John Furner
John Furner
65 Ratings

3,263 Employee Reviews

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Pros
  • Good pay , very good treatment and advancement opertunity's are a pluss (in 141 reviews)

  • Usually good work-life balance, decent pay (in 95 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 76 reviews)

  • Not many full time positions available (in 162 reviews)

More Pros and Cons

  1. "Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Meal Solution in Virginia Beach, VA
    Current Employee - Home Meal Solution in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get a lot of hours and a break every 2 hours

    Cons

    I don't really have any cons just keep your business to yourself some people live for drama


  2. "Cart Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cart Associate in Columbia, SC
    Current Employee - Cart Associate in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    Good environment, friendliness , always ready to help

    Cons

    Weather, schedule , less opportunities for more work


  3. "Always nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe in Sartell, MN
    Current Employee - Cafe in Sartell, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    Good benefits, great co-workers, good food, great hours, always challenging, and great opportunity.

    Cons

    Closing can be difficult also opening. But it easy to learn quickly.

    Advice to Management

    Nothing at the moment.


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  5. "Member desk associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service/Help Desk in Bentonville, AR
    Current Employee - Customer Service/Help Desk in Bentonville, AR

    I have been working at Sam's Club part-time (More than a year)

    Pros

    the great bonus package
    flexible schedules
    PTO is amazing

    Cons

    Managers and associates are a Tad rude and unruly

    Advice to Management

    Listen to your associate before you just go off on them.


  6. "Good company overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harvey, LA
    Former Employee - Anonymous Employee in Harvey, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 10 years)

    Pros

    East to advance in this company.

    Cons

    Need to have a better retirement plan.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bentonville, AR
    Former Employee - Anonymous Employee in Bentonville, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 3 years)

    Pros

    I worked with really smart and capable people.

    Cons

    Sometimes, we had a hard time getting things done. Projects often happened in fits and starts or wouldn't get off the ground at all.

    Advice to Management

    Listen to your club associates - they know best what the customer wants.

    Sam's Club Response

    May 19, 2017 – VP, Associate Experience

    Thank you for taking the time to provide this advice. We agree with you, we strive to listen and we can always get better at this.


  8. "HMS"

    Star Star Star Star Star
    Current Employee - Home Meal Preparation in Bentonville, AR
    Current Employee - Home Meal Preparation in Bentonville, AR

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    I can not think of any Pros with work at Sams club. My coworkers help me get through my days working.

    Cons

    Bad Management. Need better benifits. dont care for the empolyees.


  9. "Produce Associate"

    Star Star Star Star Star
    Former Employee - Produce Associate in Bentonville, AR
    Former Employee - Produce Associate in Bentonville, AR

    I worked at Sam's Club full-time (More than 3 years)

    Pros

    Good team work relationship build, has good flextime, and for customer service experience

    Cons

    Wage, inclusion, career mobility, lack of performance management

    Advice to Management

    Inclusive, career plans for employees, and competitive wage


  10. "Sam's Club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Atlanta, GA
    Former Employee - Cashier in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club part-time (More than 3 years)

    Pros

    Sam's is a great company to work for.

    Cons

    They have a height turnover rate.

    Sam's Club Response

    May 29, 2017 – VP, Associate Experience

    Thanks for the "pro". Let us know if you have any advice or feedback for us on the "con". We'd like to hear!


  11. "Educational and had incredible leadership skill growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Auburn Hills, MI
    Former Employee - Assistant Manager in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sam's Club full-time (More than 8 years)

    Pros

    Family like atmosphere with a single purpose of taking care of the Clubs members. Good relationships can be built out of working here.

    Cons

    Too much a disparity in expectations among associates. Especially if you're a male you're expected to most of the difficult physical tasks along with your actual job requirements. While your female counterparts get "desk duties" and get paid the same as you will.

    Advice to Management

    Management at every club seems to create a day and nights type of conflict where the night crew gets treated like animals and can kill morale. The bloodline of that business is with overnight stockers and hi-los yet there is little to no recognition given and just verbal beatdowns regardless of the work being done.


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