Good place to start, but don't hang on for too long, it's a sinking ship - ARA Sears Employee Review

2.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

-great office location (downtown T.O) -employee discount (get a Sears credit card, collect Sears point, and with your 25% discount, you get a lot of stuff at ridiculously low price) -the new CEO actually cares about the company and his job -people under the director level are mostly fantastic people to work with

Cons

-too many chiefs, not enough Indians; way too many task creators and not enough of people to fulfill the tasks (do you seriously need that many directors and VPs? Take my team as an example, we have about 15 analysts and we have 3 directors and 2 VPs over us) -building on the first point, because there are so many chiefs, there's always gridlocks in decision making process, not a pleasant quality in the fast paced and cut-throat retail industry -the chiefs change their minds all the time, front line people are left confused and must execute decisions on short notice, causing poor execution -too much office politics, teams and departments work in silos, leading to to miscommunication, which leads to stupid mistakes that are avoidable -with a few rare exceptions, way too many mid-level managers get to where they are by sucking up and befriending the right people -most of the mid-level management is totally out of touch with the operations of DCs, stores and some even don't know how to run financial reports on the IT systems -anarchic IT system (most of these systems are older than myself), simple tasks can take hours -high turnover; old employees want to collect the package and peace out and young employees want to find another job and peace out -like to throw new hire into fire without properly training them first -and above all, when problem arises, people tend to point fingers at each other rather than stepping up and solving the problem

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice pay very good I like

Cons

No good pay I don’t know

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule, nice people to work with

Cons

Have to work holidays and weekends

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