Sell credit or you are fired. - Cashier Sears Employee Review

3.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

With extended stay opportunities to move up. Credit sales reflects well to managers and based on that your opportunities may grow. Atmosphere of the common workers was pretty good.

Cons

Ethically speaking the selling of credit to customers who are possibly unable to make payments and fully understand the implications of what they are signing. Only those who are accepted into the credit program may get benefits from a lengthy sign up process. Gift cards were used as incentive to manipulate customers. Management often indirectly threatened to fire those who they felt were not producing at the drop of a dime.

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5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good place to work

Cons

Very few locations left in business

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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