High overhead and high turnover rates make selling at Sears very Stressful. - Consultative Sales Consultant - Home Electronics Sears Employee Review

1.0
Aug 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Sears has a great benefits package if you are a fulltime associate. Most employees are a pleasure to work around.

Cons

Management has lost its direction. Serious changes at the corporate level to improve the SHLD stock price have left store level employees lost in a jumble misdirected backtracking forward tripping failures. Multiple attempts at rebrand the store as hip never work as well as expected. Management is forced to go against basic principles to implement the edicts of constantly changing district and regional managers. Long term employee are alienated. New employees are quickly agitated by the insufficient training and unrealistist sales goals.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

See reviews by: Helpful|Rating|Date|All