Moving Target Job and Not A Long Term Career Company - Store General Manager Sears Employee Review

1.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Sears has the experience and legacy of a company brand that is over 100 years old. There are a lot of basic tried and true experiences and techniques to learn from and these will enhance anybody's retail career

Cons

The current culture is toxic. Under the current financial and customer circumstances, it is appears difficult for the most senior of management to calmly stay the course with a loaded gun at their heads and the trickle down effect of each tier holding guns to the heads of those who work for them. Managers demeaning their staff is a great part of this raw situation. The revolving door of managers starts in the stores and go right up to the field management teams. As a result, the store and company culture has become an unattainable target. With each manager change come a new direction, new directives, new initiatives and the continued culture of turmoil. It's one thing to manage change; it is another thing to manage change on all levels that occurs on grand scales several times a quarter. You can't make a good impression on your direct report when they are moved or more likely replaced several times a year. In my two years as a Sears GM, I endured 5 different district managers and 3 different regional managers.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

3.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

great people, easy to make friends, lots of variety of work. Training on how to bulid rapport with customers.

Cons

Direct reports require a certain amount of sales without offering any ways of measuring effort. Favorites are played by management.

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