Great Organization - Demand Generation Secureworks Employee Review

4.0
Jan 7, 2018
Recommend
CEO approval
Business Outlook

Pros

I was in sales and I was selling excellent services. (I like selling an excellent product.) They really are the best in the business. Andrew Mercer was my supervisor and he is amazing! He gets excellent production from his team without micromanaging. He's one of the better managers @ Secureworks.

Cons

The work of a DGR is a grind. Mr. Mercer (my manager) did everything he could to keep it fresh and exciting, though. Also, the company isn't growing much right now, so it's difficult to provide advancement opportunities for employees.

Explore other reviews about Secureworks

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

See reviews by: Helpful|Rating|Date|All