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Secureworks

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Secureworks

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Secureworks Reviews

Updated Sep 23, 2022

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Found 493 of over 505 reviews

3.9
82%
Recommend to a Friend
84%
Approve of CEO
Secureworks President and CEO Wendy Thomas (no image)
Wendy Thomas
54 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee, more than 8 years

    Excellent Company with great people

    Aug 17, 2022 - Senior Sales Engineer in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work if you want to grow in cyber security

    Cons

    No stock options for lot of teams

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  2. 5.0
    Current Employee, more than 5 years

    Secureworks Adversary Group is awesome!

    Sep 23, 2022 - Principal Security Consultant in Grand Rapids, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - lots of talented coworkers - fun projects - great training opportunities - lots of autonomy (not micromanaged) - great Dell benefits

    Cons

    - salary pays less than other companies - to get a good competitive salary you literally have to leave the company and try to get rehired

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  3. 4.0
    Current Employee, more than 3 years

    Very cool place to work

    Sep 13, 2022 - Principal Software Engineer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great team - Great managements - no work pressure - helps grow your career - always staying up to date with the technology

    Cons

    They won’t extend the health benefits for a month. My kind advice to the company, most of the employer extend the healthcare benefits for a month when someone leave the company but secureworks doesn’t extend and that’s not fair. Maybe you could consider this future employee’s

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  4. 4.0
    Current Employee, more than 5 years

    Company Culture

    Aug 15, 2022 - Sr. Manager, Customer Success in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Secureworks is heavily invested in the morale of their team. Decisions are driven by the business while simultaneously team morale is at the forefront of those decisions. Secureworks takes care of it's people

    Cons

    Sometimes Secureworks struggles with "analysis paralysis" where so many people are involved in making a decision that it leads to over analyzing things, which causes delays in doing anything. This creates frustration for team members because they are left with questions that can't be answered.

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    1 person found this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Great company with a great future

    Aug 19, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Been with Secureworks for a little over a year. Came in as the company was just underway of transitioning from a MSSP services company to a SOC offering software company. Great technology that helps security teams move the needle to secure their business operations. Customers are very happy with their investments in our Taegis platform.

    Cons

    Historically, not a very savvy Marketing or Channel organization, but moving diligently in these two critical functions and starting to notice a difference.

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  6. 2.0
    Former Employee, less than 1 year

    Not as flexible or as warm as the recruiter says

    Sep 15, 2022 - Digital Marketing Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and pay are great

    Cons

    No boundaries- since you work from home you’re expected to be available at all hours, even on vacation Unrealistic expectations for a marketing department that was just started last summer

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  7. 5.0
    Current Employee, less than 1 year

    I love it here!

    May 11, 2022 - Customer Success Manager (CSM) in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is by far the best place that I've ever worked. If you've been praying for supportive leadership, healthy work environment, positive company culture, amazing coworkers that seem more like family, fun workload, and work life balance, this is the place you need to be. Since day 1 I have nothing but an amazing experience here. I love what I do now so it doesn't feel like work! You actually get to meet the executives and believe it or not, they are normal human beings that actually don't take their titles so serious. I've met the CEO and VP and held impactful casual conversations with them! Last thing, your managers actually want to see you advance in your career so they encourage you to take necessary trainings to get you there. It's actually unbelievable how amazing the culture is here.

    Cons

    Not really a con, but the training information can seem a little overwhelming with the amount of information you're exposed to but with all the support you have across the company, you'll be fine.

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    2 people found this review helpful
  8. 4.0
    Former Employee, more than 1 year

    A great place to "cut" your cybersecurity teeth.

    Sep 1, 2022 - Inside Sales Representative in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice work/life balance and advancement opportunities

    Cons

    The pace can be a bit fast for newbies

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