Pros
The people are terrific. Intelligent, focused, ambitious. The best reason to work any place is who you are working with and how you get work done together. SecureWorks is top on my list of companies that I've worked for on this note.
Cons
However, this last layoff in January saw the loss of many of these fantastic and essential folks. This is the second layoff in 6 months, with probably more to come given the pressure to actually show a profit. I say show versus make, because it won't be earned, it will be through manipulation of personnel. I listened into my last company meeting, wherein there were no questions and no mention of the significant layoff. Keeping things positive for the folks who are still working there makes sense, but it goes against their culture of Open and Honest Communication. During this meeting they changed that to Honest, Truthful Communication. Since they choose to not be open about things (instead sweeping hard issues under the rug), they had to change their culture to reflect this. Additionally, Integrity was redefined to "Do the right thing", which is quite different from a standard definition of "Steadfast adherence to a strict moral or ethical code" Within the balance of needs for shareholders, customers, and employees, integrity lost out on both of these layoffs. It helps the shareholders short term, increases a heavy workload to an unworkable one, and will see a degraded customer experience in 6 to 12 months, with a corresponding shareholder hit in 18 months. "Do the right thing" especially as expressed in the new culture definitions reduces the vision for choices to a very short term at the expense of the long term. Steadfast requires a longer term vision at the expense of short term goals. I don't think I would have posted this review except for the culture changes announced 2 weeks after an 'invisible' layoff. If feels like SecureWorks is actively trying to hide problems while shellacking on very high sounding principles. The combination of the two is a tectonic fault with long term consequences and significant difficulty for recovery.