Average - Client Success Manager Secureworks Employee Review

3.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

There are some smart people here, but overall it is a stagnant company. Their technology is outdated, their leadership is non-existent, and middle managers are all looking around, waiting for someone in the basement to come up with the new product that will make them relevant again. Unfortunately, everyone in the basement is browsing reddit and collecting easy paychecks.

Cons

No one has a clue how to gauge performance, so showing your worth is a game of politics more than actually doing a good job.

Explore other reviews about Secureworks

5.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture of innovation and improvement.

Cons

Lean organization due to layoffs. A lot of work piling up on few people.

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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