Hurry up and wait, we have to change your employment rules ... Again - Senior Data Security Analyst Secureworks Employee Review

3.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The other people in the SOC will help as much as they can and the mood is generally laid back. There are adequate resources to get the job done but no real thorough explanation on how to use them. You'll learn tons of off the cuff scripting and there are always people who can help you figure out how to automate something.

Cons

Managers are employees who did the job well but this is IT and these people and their social skills lack a lot to be desired. Equipment is simply trash. So locked down by the security team. You may have a brilliant workflow efficiency but trust me, they'll ruin that. Need to install something? Nope. Need a driver update? Nope. Want something to work on that doesn't break your back when you have to pack up at the end of each shift? Nope. (You have a massive, heavy laptop and no assigned seating.) Bait and switch seems to be the name of the game here. Tell you it's one thing then several weeks of waiting and they change it all.

Explore other reviews about Secureworks

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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