Draining Job and then Discarded when they no longer need you - CSA - Customer Service Associate SelectQuote Employee Review

1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Managers are nice, Benefits included, Compensation can be high if you put in the work

Cons

Incredibley long hours, mandatory overtime is sprung upon you regularly which makes work-life balance difficult, horrible lead pool, misleading ads about food cards. Was cut off when I was no longer useful to them despite hours of sacrifice, volunteering for OT, etc. This place makes you feel disposable.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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