AEP - Can not recommend to anyone - AEP Agent SelectQuote Employee Review

2.0
Jan 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Minimal Management, they do feed you well, comfortable location.

Cons

For one earning potential was grossly misrepresented in recruiting and into training, my recruiter claimed "Our top AEP agents make $60K+ and MOST agents will make $25k-$30k during AEP" - this was not true in any manner in fact MOST agents barley made any commission let alone the numbers they claim. Secondly Compensation was not revealed to us until the week before AEP and none of the trainers would take any compensation questions until then, this is indicative of a bait and switch, the compensation is very complicated and based off tiers which are not necessarily based on your results. You can also be docked for things in which you are unaware of as no one (until I asked another agent) will tell you to keep an eye on your compliance reports, many agent where $70 PER incident even if out of their control. The ongoing theme through training is the "phone will be ringing off the hook" - this was also false there where times where an hour would go by with no calls - thus no opportunity to sell and that effects your tier. They will also tell you that you will be licensed throughout the US (more leads) you will not I started at 15 states and ended with 17. I have never worked so hard and made so little, I literally made more working with Uber and I am a seasoned sales professional who has made $100k+ elsewhere with no problem.

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SelectQuote Response
7y
Thank you for your feedback. We are sorry that your work experience has not been positive. We are looking into the issues you brought up and sharing them with the rest of management. If you have any ​more feedback​, please step forward and talk with a manager or our HR personnel whose doors are always open for you.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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