Please read reviews - stay far away - Customer Services Representative - SDA SelectQuote Employee Review

1.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

Dialer that does not stop all day (600-700 calls) full of mislead senior citizens trying to get them to complete a "medicare review" by transferring them to a licensed agent who is really trying to sell them a brand new plan. The attendance policy is atrocious They have thought of every way to take your monthly bonus away from you. Attendance, availability, failing QA etc.

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SelectQuote Response
3y
Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. Our sales environment is a highly rigorous and dynamic one, and SelectQuote strives to prepare employees for that reality. However, we understand your concern and are continuously looking to improve our sales environment. We do take your thoughts seriously, so please reach out to any manager or our HR department to further voice any feedback or concern.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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