It was good until the commission structure changed. - FE Sales Agent SelectQuote Employee Review

2.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home. Decent health insurance.

Cons

Ever changing performance metrics. They push you to take more calls early, when the conversion numbers are very low company wide and then punish you(reduce lead quality and quantity) for not having a high enough conversion rate. Lead quality is determined by conversion rate. Was frustrating to be selling $35-45k AP monthly and be treated like you're pond scum. I wasn't a top producer there, but anywhere else, those numbers top notch. commission percentages were based on lead quality. You got paid more more for selling a lower quality lead. When they restructure the entire divisions com structure, the commissions were a third of previous amount. I rage quit when my first monthly commission check under the new plan was nearly $7k less than under the old pay scale.

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SelectQuote Response
3y
Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. At SelectQuote we try our best to prepare Associates for the competitive and dynamic sales environment. We apologize if this was not apparent throughout your time with us. Please know, we do take your thoughts seriously and will consider them to help us improve in the future. To voice any additional feedback or concerns, please contact our HR department.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been an incredibly positive experience. The atmosphere is welcoming, collaborative, and genuinely uplifting—you can feel that people enjoy being here. Leadership fosters a culture of respect, transparency, and open communication, which makes it easy to share ideas and feel heard. What really stands out is the level of support across all teams. Whether you're new or experienced, there’s always someone willing to help, mentor, or guide you. It creates a strong sense of teamwork and trust that makes a big difference day to day. The company also truly invests in growth and development. There are clear opportunities to learn new skills, take on challenges, and advance professionally. Effort and dedication are recognized, which makes it motivating to give your best.

Cons

The fast-paced environment can be demanding at times, but it keeps things exciting and creates plenty of opportunities to learn and grow quickly. High expectations may feel challenging at first, but they push you to develop new skills and reach your full potential.

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SelectQuote Response
2mo
Thank you for sharing your feedback. We’re so glad to hear that you feel valued, supported, and inspired in your role at SelectQuote. It’s great to see your perspective on our collaborative culture, leadership, and opportunities for growth. We also appreciate your insight into the fast-paced environment and how it can support development. Thank you for your continued contribution and we’re grateful to have you on the team.
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