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      Ok. Almost not worth it - Customer Services Representative - SDA SelectQuote Employee Review

      3.0
      Feb 11, 2024
      Customer services representative - sda
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Sometimes good money

      Cons

      Minimal hourly pay. Cold calling customers or prospects that have already spoken with Selectquote multiple times that day.

      avatar
      SelectQuote Response
      2y
      Thank you for leaving a review! SelectQuote values your feedback as an employee. We appreciate the honesty in your review. Please know that throughout training, our goal is to provide realistic expectations of our sales roles. This includes daily tasks and requirements. We want to make it known that all of our clients are customers who have previously shown interest in our services. However, we understand that the daily volume requirements and dynamic tasks can be overwhelming. We do understand your concerns and want to use your words to help us improve moving forward! As always, we would like to encourage you to reach out to HR for any further feedback. Thank you, again, for the helpful review.

      Explore other reviews about SelectQuote

      5.0
      Jun 25, 2026
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good. I’m happy there. No issues

      Cons

      Not really much. You get what you put in

      avatar
      SelectQuote Response
      1w
      Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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