Good Outlook - Customer Care Team Lead SelectQuote Employee Review

5.0
Mar 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home no commute, the company recognizes every level of their divisions, i appreciate the company treats their employees as human beings

Cons

The pay is well below the average salary of a customer service team leader.

avatar
SelectQuote Response
2y
Thank you for leaving a review. SelectQuote values your feedback and the transparency in your words! We are happy to hear about your experience with us. At SelectQuote, we look to provide our associates with various opportunities for professional development. Additionally, we want to recognize our talent and reward our members accordingly. We are actively looking to communicate this throughout the whole organization. Please know that your words are taken very seriously and will be used to help us improve moving forward. Thank you, again for the honest review, keep up the amazing work!

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

avatar
SelectQuote Response
2w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Any Pro I would have is outwaited by the overall negative experience.

Cons

A firehose of false leads. The people calling in think they are calling in for a food card. There is no food card. They expect you to change their Medicare plan after they called in under false pretenses.

See reviews by: Helpful|Rating|Date|All