Not Worth The Pay - Customer Service Associate SelectQuote Employee Review

1.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

working from home was the only thing good about this job

Cons

low pay Micromanaging They would literally sit and listen to calls and tap the line crappy leads crappy sales poimts deceptive

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback as an employee and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic customer service environment. We understand that at times, this can be challenging and even overwhelming. SelectQuote values each member and strives to create a community that offers support and guidance where it is needed. We are sorry that this is not what you experienced during your time at SelectQuote. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward. To voice any further concerns, we encourage you to reach out to our HR team.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
2w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Any Pro I would have is outwaited by the overall negative experience.

Cons

A firehose of false leads. The people calling in think they are calling in for a food card. There is no food card. They expect you to change their Medicare plan after they called in under false pretenses.

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