Long training with promises of lots of money - not delivered - CCA Agent SelectQuote Employee Review

3.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home Most managers do care about your success Loads of training available

Cons

For this specific position, they will train heavily on AEP (where all the money is), but very little on the other side of your job. The catch is you have to 'try out' to make the money making team. There is a limited number of spots and you'll be competing against many tenured agents. If you don't 'make the team' you will be making 15$ an hour and need MAD sales skills to make commission for a non sales role. It's a lot of 'cold calling' type work on the other side that you're not very prepared for. Clients do not want to speak to you for the most part, are confused about who you are or just don't care. You will call people 5-6 times a day (different agents calling throughout the day), you have many points to hit to get a different type of bonus and you can have money taken out of your paycheck for not getting this done.

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SelectQuote Response
1y
Thank you for taking the time to leave a review for SelectQuote. We appreciate your honest words and would like to address your concerns. Throughout training, we strive to give a clear and concise description of what our agents can expect in their sales roles. It is our goal to effectively communicate the realistic side of the sales environment, including its dynamic and competitive commission structure. However, we understand that this thorough training can affect our candidates' experiences. Please know that our practices are standard and competitive within the industry. We want to give our members the support they deserve within their role, and it is our goal to offer an valued culture. SelectQuote is very sorry to hear about your experience. Your words are taken seriously and will be used to help us improve the employee experience moving forward.

Explore other reviews about SelectQuote

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
3mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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