Director - Anonymous employee Sephora Employee Review

3.0
Jun 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balence. Working nights and weekends outside of checking email was rare. - Brand recognition and cache - amazing bonus and 20 vacation days

Cons

- base salary is low and they blame it on the industry. Not acceptable in Bay Area especially - leadership is not inspiring or visionary - very political and very relationship driven - terrible career pathing/opps - HQ office is dated, crowded and has no meeting space. - incompetent HR - employees are typically not empowered

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5.0
May 13, 2026
Recommend
CEO approval
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Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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