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Sephora Interview Questions

Updated Nov 30, 2023

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Found 1,852 of over 1.9K interviews

Interviews at Sephora

Experience
Positive68%
Negative15%
Neutral18%
Getting an Interview
Applied online68%
In Person18%
Employee Referral7%
Difficulty
2.6
Average
HardAverageEasy

Sephora

Anonymous Interview Candidate in Toronto, ON

No Offer
Negative Experience
Average Interview
Application

I interviewed at Sephora (Toronto, ON)

Interview

The video interview format for the first round was off-putting. It felt impersonal, as there was no interaction with a real person. It made the experience less engaging and left me feeling disconnected.

Interview Questions
  • Tell me about yourself ?
    Answer Question
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Sephora

Anonymous Interview Candidate

Declined Offer
Neutral Experience
Easy Interview
Application

I interviewed at Sephora

Interview

Interviewing at Sephora was an immersive journey into the vibrant world of beauty and self-expression. From the moment I stepped in, the ambiance was both chic and welcoming. The interview process was engaging, blending traditional questions with scenarios that tested my passion for cosmetics and customer service. Discussions revolved around product knowledge, personal beauty routines, and handling diverse clientele. The staff exuded a genuine passion for their craft, fostering an environment where creativity and expertise intertwine. Overall, it was an insightful glimpse into a company that values individuality and celebrates the transformative power of makeup and skincare.

Interview Questions
  • What motivated you to apply for a role at Sephora, and what interests you about the beauty industry? How would you describe your approach to delivering exceptional customer service in a retail environment like Sephora? Can you discuss a time when you had to handle a difficult or dissatisfied customer? How did you manage the situation, and what was the outcome?
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What people are saying about Sephora

Job Referrals!

3 months ago

an 

Account Manager

Hello! I am an Account Manager in the tech industry looking to pivot industry & title and have found I need an internal referral/connection. I have 3 years of B2B (mid-market & enterprise) sales experience exceeding my quota and have my MBA. Some companies I’d love to work at include: Condé Nast Hearst Ogilvy Google LVMH Estee Lauder Companies Loreal Sephora **I am relocating permanently to NYC in Sept** I am also more than happy to discuss with anyone and open to suggested options! Thanks :D

6

1 Comment

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Sephora

Anonymous Interview Candidate

Declined Offer
Positive Experience
Easy Interview
Application

I interviewed at Sephora

Interview

Contatta dall' agenzia, primo colloquio con agenzia e poi con HR di Sephora. Persone molto carine e gentili. Ti mettono a tuo agio durante il colloquio. Domande semplici e mirate

Interview Questions
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Sephora

Anonymous Employee in Washington, DC

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. I interviewed at Sephora (Washington, DC)

Interview

Fairly conversational and easy going. Need to demonstrate abilities and knowledge on a few brands offered in store. Some managers will ask for techniques, but no application portion. I had two interviews all of which were conversational and a quick exercise going on the floor to "sell".

Interview Questions
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Sephora

Anonymous Employee in Sacramento, CA

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Sephora (Sacramento, CA)

Interview

Very fast and easy questions nice manger Just asked about retail and background , it was very quick a couple others in the room , Nothing was to scary , Go on time don't be late

Interview Questions
  • What would you do in this situation , How would you deal with a upset customer
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Sephora

Anonymous Interview Candidate

Declined Offer
Positive Experience
Average Interview
Application

I interviewed at Sephora

Interview

1 rendez vous avec les rh 15 min 1 rendez vous avec les chef de groupe 30 min 1 rendez vous avec la directrice commerciale 1h Durée du process : 2 mois Réponse relativement rapide

Interview Questions
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Sephora

Anonymous Employee in Chicago, IL

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Sephora (Chicago, IL)

Interview

Average. Got asked regular retail questions. Interview was with both managers after I applied online. Got contacted few weeks after applying. First it was phone interview then got asked to come in person.

Interview Questions
  • How would I deal with difficult client?
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Sephora

Anonymous Employee in Mississauga, ON

Accepted Offer
Positive Experience
Difficult Interview
Application

I interviewed at Sephora (Mississauga, ON)

Interview

Is a long but reliable selection process. You will first need to pass the online interview and then a in-person interview in the location. They used structured and customer service questions

Interview Questions
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Sephora

Anonymous Employee in Bengaluru

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Sephora (Bengaluru)

Interview

5 rounds of interviews with all management peoples first technical and going on with behaviour rounds Questions on automation framework Testng Java coding Selenium Manual Api Functional Automation What ia test cycle Sdlc

Interview Questions
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Sephora

Anonymous Interview Candidate in Bucharest, Bucuresti

No Offer
Positive Experience
Difficult Interview
Application

I applied online. I interviewed at Sephora (Bucharest, Bucuresti) in Nov 2023

Interview

A clasic interview online with hr and sales director. Second interview - assessment at the office with play role (both in grup and individual) and some analysing of sales, productivity and appraisal

Interview Questions
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Viewing 1 - 10 of 1,852 Interviews

Sephora Interviews FAQs

Glassdoor users rated their interview experience at Sephora as 67.6% positive with a difficulty rating score of 2.52 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Financial Analyst and Assistant Buyer rated their interviews as the hardest, whereas interviews for Warehouse Associate and Social Media Manager roles were rated as the easiest.

The hiring process at Sephora takes an average of 17.44 days when considering 1,377 user submitted interviews across all job titles. Candidates applying for IT Support had the quickest hiring process (on average 1 day), whereas Picker roles had the slowest hiring process (on average 240 days).

Common stages of the interview process at Sephora according to 1,377 Glassdoor interviews include:

One on One Interview: 27.51%

Group Panel Interview: 18.45%

Phone Interview: 13.63%

Background Check: 11.16%

Skills Test: 8.45%

Presentation: 6.78%

Personality Test: 5.40%

Drug Test: 4.57%

IQ Intelligence Test: 2.46%

Other: 1.59%

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Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

EY

I have an interview at a boutique asset management company, what type of questions are typically asked during interviews, additionally can any share pros vs cons of working in boutique consulting firm

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Industrial Engineer

Can someone please give me some tips/ steps on how how you “research” a company before a job interview to be prepared?

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10 Comments

Recruiter

What are your thoughts on companies requesting references before scheduling an interview? Recently got a request for an interview but the instructions were to provide 3 references first.

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17 Comments

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