Sephora likes to say it cares - Anonymous employee Sephora Employee Review

1.0
Oct 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very profitable. Lots of opportunity to work on new projects. Very progressive with technology. Decent amount of free product.

Cons

Management was completely isolated from the people who do the work. Pet projects were rammed through without regard for readiness or capacity. There was zero work life balance. Leadership frequently talked out of both sides of their mouth.. e.g. family is important, so please attend these multiple weekend meetings and respond to all emails no matter what time of day. Meetings frequently scheduled over lunch hours with no food provided. The environment was a total pressure cooker with many people very unhappy

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5.0
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Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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