SEPHORA PLEASE READ - Anonymous employee Sephora Employee Review

3.0
Jan 6, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The TRAINING IS ABSOLUTLEY AMAZING!!! I love the traveling oppurtunities I have had with Sephora. I have also learned great deal of information. I am so happy Sephora invest so much into training it's employees. Please don't ever stop this. This has only made my passion grow. I believe this company has a Great Concept about training and the rewards it gives it's clients. Salary is good, the perks are Great. The teamwork with it's Brands Awesome! I love that this company allows it's clients to try products as much as they do. I hope they read this website.

Cons

However there are downfalls. Sr Mgmnt is a big one. I truly believe these people have good intentions. However it falls through the cracks. I have had wonderful oppurtunites traveling with this company and have met some great people. I have heard good things but I have heard some real bad things. There seems to be a lot of Sr Mgmnt abusing their power. I do not think it is fair to hire your friends or previous employees IF this is not the field for them. I believe in this career you have to have a passion to be successful. Also you cannot have a "Do as I say, not as I do" attitude and I have seen this a lot!! This goes against THE SEPHORA VALUES!! I don't speak out because I have seen what happens when you do. And it has been done to me. Not only does this happen at store level but also at the corporate office. It seems as if The Values do not pertain there. I have heard of people who have talked to corporate and have not been treated well at all. Sometimes it seems as though the customer is way more important then your own employees. You have to have an equal balance. It seems as though the training with management is not good either. You can tell for who this a career and who this is just a job. It shows and it reflects towards your staff.

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5.0
Jun 2, 2026
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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