It's never clear if you work for jcp or sephora! - Manager Sephora Employee Review

1.0
Jun 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Gratis and discount on products

Cons

You don't really work for sephora you don't really work for jcp. Conflicting policies and a total lack of clarity on policies etc. really kind of a nightmare position to be in. Add to that the general upheaval jcp is Undergoing right now and it's not a positive environment.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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