You'll work hard for the money...literally - Marketing Sephora Employee Review

3.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Fantastic brand trainings -Office parties

Cons

-It's insanely rare for someone to be promoted/move up within the company. If you're stuck in your role don't expect a promotion within the next decade. -High turnover rate. -No efficient use of time. Maybe if people stopped spending half their day painting their nails and placing orders things would get done. A lot of the corporate employees seem to forget that they're at work and not at the spa. -No more WFH. A few slackers destroyed this privilege so now the entire team must suffer. -Lots of office politics. If you're in a department that is deemed 'below' another don't expect to get a hello or even a smile. -Odd practices...everyone on the marketing team has zero experience in makeup application. The entire call center is makeup certified...yet they never utilize the artists/hair stylists. Rather they take looks on themselves which is always a trainwreck. -Dated practices. They still use a community fourm board...and have little to nothing on their vine account. -Salaries are measly. We get an end of the year bonus...but I'd forego that for a $2-3 pay increase any day.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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