No Amount of Beauty Makeup Can Cover Up the Ugly of this Place - Anonymous employee Sephora Employee Review

1.0
May 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SF Headquarters is convenient to get to through mass-transit. Sometimes you get free samples of product, which is always fun. Having Sephora on your resume is a gain.

Cons

The whole atmosphere felt like a bad high school movie: sorority-clique staff, usually incompetent and attaining the job through connections rather than knowledge in the field. Promotions are based on favoritism rather than measured work achievement. There is no job security, which I saw at HQ when one girl was fired on the spot for nothing specific. Working hard, putting in late hours, and going above the call of duty is not recognized, even verbally. I saw many talented people, from full-time workers to unpaid interns, be verbally abused, overworked, disrespected, and quickly discarded, or run far away when they witnessed such events happen to others.

Explore other reviews about Sephora

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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