Fast paced company but growing pains and inexperienced middle management. - Project Manager Sephora Employee Review

4.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Digital and technology leader in retail. Fast paced environment. Positions usually have a lot of room to impact the business.

Cons

Middle management is inexperienced and many positions do not hire correct fits. There is a lot of jumping departments or positions.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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