Supportive teammates, but poor leadership and favoritism - Support Specialist Shopify Employee Review

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on your team with the same title as you are great to work with.

Cons

The team leads are completely useless. They move the goal posts constantly, their coaching SUCKS. I was never set up for success, and then was placed on a team where I was expected to fail and was treated poorly. Constant double standards across team members, they definitely play favorites

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

Cons

Continuous layoffs have led to a poor work culture.

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