Truly the best company I have worked for. - Remote Technical Support Specialist Shopify Employee Review

5.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

- People and culture are amazing - Pay is crazy good for the work we do - Benefits, where do I even begin? - Support from peers is overwhelming at times

Cons

My only downside is the shift I work.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

High comp and AI forward. One of the few remote places left.

Cons

Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

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