Jul 18, 2017
Anonymous employee
Shopify Response
8yHey thanks for taking time to leave such a detailed review! It’s true - being a Guru and working directly with the entrepreneurs who rely on Shopify may be one of the most rewarding roles in the company, but it’s also one of the most challenging!
As you mention, many people in high-responsibility roles at Shopify have worked as Gurus, because that experience is so valued across the company. Through programs like Bridging the Gap people in all types of roles at Shopify regularly to listen-in on support calls to maintain an up to date sense of what it’s like to be a merchant using Shopify, and the challenges they’re facing. If you’re looking for opportunities to apply the experience and skills you’ve gained as a Guru to other roles at Shopify, I hope you won’t hesitate to apply to positions we advertise internally, well as any position on our public careers page that looks like it could be perfect for you!
Shopify puts huge value on the work that Gurus do, but we recognize that it’s a challenging position, and we’re always looking for ways to make the experience better for people who do that work. To that end, it’s great to have the perspective and feedback you’ve shared here - I hope you’ll share it with your lead as well!
Thanks!