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      Amazing company to work for - Customer Success Guru Shopify Employee Review

      5.0
      Oct 25, 2017
      Customer success guru
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company goes above and beyond for the staff.

      Cons

      You need to be able to swing high quality customer service for 3 clients at once.

      Explore other reviews about Shopify

      5.0
      Jun 10, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

      Cons

      Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

      3.0
      Jun 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

      Cons

      Continuous layoffs have led to a poor work culture.

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