You will burnout eventually so get your own support - Customer Support Advisor Shopify Employee Review

3.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Excellent Lifestyle Spending Account 2 Decent Starting Salary 3. Benefits from the start

Cons

1. Management not the greatest 2. Too many duties/expectations and not enough pay and support 3. Say they have work/life balance but do not truly live by it 4. Not enough room for advancement and professional development model is lacking

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

Cons

Continuous layoffs have led to a poor work culture.

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