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      Leadership changes every 4-6 months - run - Retail Support Specialist Shopify Employee Review

      2.0
      Jun 9, 2025
      Retail support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      work remote, health benefits, and d90 program

      Cons

      Leadership changes every 4-6 months, making growth conversations almost impossible. layoffs every year or 8 months. no trust within departments.

      Explore other reviews about Shopify

      5.0
      Jul 2, 2026
      Partnerships
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company with incredible product

      Cons

      None that I can think of

      2.0
      Jul 8, 2026
      G&a
      Recommend
      CEO approval
      Business Outlook

      Pros

      - decent culture built around supporting entrepreneurship - availability of AI tooling - fully remote

      Cons

      - low and non-competitive pay compared to other tech companies - backwards comp and impact system they think is "innovative" and unique, but it's really just a system to keep comp and titles capped

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