Pros
This place is packed with high quality people. From intelligent, passionate managers to a talented, incredibly hard working sales floor- Signpost has a great team working in their NY office. Everyone here is incredibly knowledgable, willing to help, and incredibly friendly. The product is something you can be proud selling.
Cons
Days can be long in a call center and it's hard to count the number of times I've been yelled at by merchants on the phone. Sales operations could improve on lead generation and optimizing the power dialer (ie: look at times of day the DM was contacted, NOT when the lead picked up). The product IS great, but there are ways to improve- adopt a pricing structure that can get merchants the features they need. For example Yoga studios typically love mind body for its ability to schedule and do appointment reminders, but they may really only need reviews from Signpost.