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      Slack

      Part of Salesforce

      Engaged Employer

      Slack reviews

      Experience as an agent - Customer Experience Agent Slack Employee Review

      5.0
      May 25, 2016
      Customer experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent opportunities for growth. Working hours flexibility. Relaxed environment and fantastic colleagues. Versatile position — definitely not a call centre kind of job if that's what you're imagining.

      Cons

      Californian PC culture can be a bit too strong.

      Explore other reviews about Slack

      5.0
      Mar 16, 2026
      User research intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      - high per-hour pay - 10k housing stipend

      Cons

      - no overtime pay (or you can, but most don't log it since hourly pay is already so high)

      4.0
      May 11, 2026
      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, no micro management, good work/life balance

      Cons

      Limited opportunities, lots of hiring freezes, limited transparency in leadership decisions

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