Experience as an agent - Customer Experience Agent Slack Employee Review

5.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent opportunities for growth. Working hours flexibility. Relaxed environment and fantastic colleagues. Versatile position — definitely not a call centre kind of job if that's what you're imagining.

Cons

Californian PC culture can be a bit too strong.

Explore other reviews about Slack

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are smart, kind, and supportive. Good product. Interesting problems to solve.

Cons

Culture has lost its way a bit under Salesforce. Tight budget, hiring freezes, and tight ACV goals and deadlines have changed priorities across the company for the worse. Stock isn't doing well.

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