Customer Success - Customer Success Manager Slack Employee Review

5.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I've been at Slack for a year and I have to say, it's been one of the best! It's incredible working for a Company who values their employees as much as Slack. Plus, Customers love the product and are wonderful to work with! It's a very fast paced environment full of change, so the opportunities to have impact and to grow are huge.

Cons

Nothing really stands out except the usual growing pains of a hyper growth company. Processes and procedures change quite a bit, so you just have to be in a change mindset.

Explore other reviews about Slack

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are smart, kind, and supportive. Good product. Interesting problems to solve.

Cons

Culture has lost its way a bit under Salesforce. Tight budget, hiring freezes, and tight ACV goals and deadlines have changed priorities across the company for the worse. Stock isn't doing well.

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