Overall, A great place to work - Customer Experience Agent Slack Employee Review

4.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

There's a very friendly and open atmosphere here. Slack was quick to recognise some of the challenges that reared onboarding remotely and changes were made to combat those. I feel very lucky to work at Slack and feel like I belong here. Our customer-facing approach makes working life easier. They are very transparent and listen to their employees. They hire sound people as well who are there to support you in the long run.

Cons

It can feel like you're forgotten about once onboarding has completed and there are times where I find myself drowning for support because Slack moves at such a fast pace. The way feedback is delivered can sometimes be very harsh and cold without any constructive advice attached.

Explore other reviews about Slack

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to work at

Cons

Junior sales leaders after acquisition

See reviews by: Helpful|Rating|Date|All