A Wolf in Sheep's Clothing - Customer Experience Agent Slack Employee Review

Slack disguises itself as a great place to work, but beware because there's a lot of fake personalities. The company itself has shot itself in the foot by making it harder to do your job with all of the little details and mindless features, management expects you to put on a fake persona and email customers as if you're writing a long love letter to them. They spend too much time wanting you to like them and their product so much that they miss the point of actually listening to feedback from internal teams and customers alike.