Big mistake to work here - Technical Recruiter Softworld Employee Review

1.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Free coffee and snacks...that is about it

Cons

Everything else. I worked here for about a year. This place is an absolute slave labor camp. As a technical recruiter they make you work long hours for little money. I am glad I left and got a job that gives me an opportunity to earn

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Softworld Response
6y
Thank you for your candid feedback; its a critical component for us to learn and improve. It might surprise you to know that I agree... snacks and coffee aren't enough, and I also wouldn't want to work where that was the high point of employee appreciation. While we've never been about just coffee and snacks (as anybody who's been to the Softworld holiday party, played in our parking lot cornhole tournaments or volunteered at Cradles to Crayons could tell you), we've also been improving our culture, opportunities for meaning and appreciation for employees. We're proud of the multiple Softworld Cares nonprofit fundraisers, Diwali parties, expanded Kids Halloween festivities and Hotel Suite upgrade contest events that we've added within just the past several months. 2020 will see even more focus on organizational culture, including our 25th anniversary celebrations and ways to take advantage of our brand new office space opening in January. As to your other critiques about Softworld... while we will ALWAYS appreciate candid feedback and respect your right to provide it, I might suggest more appropriate language than "absolute slave labor camp" the next time you review an organization whose way of doing business wasn't for you. Regarding the content (not the word choice) of your critique... once again, I agree with you. Working here isn't designed to be easy - this is a role and company culture that expects hard work and people passionate enough to constantly raise the bar of success. We are therefore very clear throughout our entire hiring process regarding our expectations and benchmarks, especially for the first year of employment. These high expectations and clear communication surrounding them are some of the reasons that we are a 4-time winner of Boston Globe's Top Places to work award. I would also respectfully suggest that many are thriving within the environment that we’ve built. 2019 at Softworld will see more 6-figure sales and recruiting total compensation earners, internal referrals, President’s Club Winners (including multiple people with less than 3 years in the industry) and junior-level sales and recruiting professionals hitting key industry/financial benchmarks (i.e. first-deals, weekly gross profit thresholds, promotions, reaching the upper half of commission brackets, etc.) than ever before, as well as our first million-dollar commission earner. 2020 is on track to have even more from all of those categories. Our company isn’t for everybody, as you’ve obviously found out. We look at that as a good thing, and we’re glad when good people who aren’t passionate about being here find something better for them. I’m psyched for you that you’ve found something that you’re passionate about, and I hope you earn. If there’s anything else you’d like to discuss, including any additional specific suggestions you’d have for our culture to continue improving, I’d welcome a conversation and can be reached anytime at 781-373-8452.

Explore other reviews about Softworld

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

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Softworld Response
3mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

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Softworld Response
3mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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